Privacy policy

  1. Introduction 

Welcome to Vendaio. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). This policy is designed to comply with the General Data Protection Regulation (GDPR) and other relevant privacy laws in European Union. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site. 

  1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes: 

Personal Data Personally identifiable information, such as your name, shipping address, email address, telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site. 

Derivative Data Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. 

Financial Data Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. [We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor,  

Mobile Device Data Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device. 

  1. Legal Basis for Processing Personal Data

We process Personal Data in accordance with the GDPR. The legal basis for processing your Personal Data includes: 

  • Consent: You have given us permission to process your Personal Data for one or more specific purposes. 
  • Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract. 
  • Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject. 
  • Legitimate Interests: Processing is necessary for the purposes of our legitimate interests, except where such interests are overridden by your interests or fundamental rights and freedoms. 
  1. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to: 

  • Create and manage your account. 
  • Process your transactions and deliver the services you have purchased. 
  • Provide you with customer support. 
  • Send you relevant information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages. 
  • Facilitate communication between you and our service team. 
  • Improve our website and marketing efforts. 
  • Monitor and analyze usage and trends to improve your experience with the Site. 
  • Notify you of updates to the Site. 
  • Perform other business activities as needed. 
  1. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows: 

By Law or to Protect Rights If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. 

Third-Party Service Providers We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. 

Business Transfers We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. 

Marketing Communications With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law. 

  1. International Data Transfers

We may transfer your Personal Data to countries outside the European Economic Area (EEA). When we do so, we ensure that the transfer complies with applicable data protection laws and that appropriate safeguards are in place. 

  1. Your Rights

Under the GDPR, you have the following rights regarding your Personal Data: 

  • Right to Access: You can request access to the personal data we hold about you. 
  • Right to Rectification: You can request that we correct any inaccuracies in your personal data. 
  • Right to Erasure: You can request that we delete your personal data under certain conditions. 
  • Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain conditions. 
  • Right to Data Portability: You can request that we transfer your personal data to another organization, or directly to you, under certain conditions. 
  • Right to Object: You can object to the processing of your personal data under certain conditions. 
  • Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time. 

To exercise any of these rights, please contact us at 

  1. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. 

  1. Policy for Children

We do not knowingly solicit information from or market to children under the age of 16. If we learn that we have collected personal information from a child under age 16 without verification of parental consent, we will delete that information as quickly as possible. If you become aware of any data we have collected from children under age 16, please contact us at 

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. 

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your data protection rights, please contact us at